Frequently Asked Questions
Do you like our products? Start buying now! Contact Us or Partner With Us for bulk purchases.
Do you want a custom solution? We can also customize the products for you. Feel free to get in touch!
Payment
We accept credit card with Visa and Mastercard. In the future, you will be able to pay with Amazon Pay, Apple Pay, Google Pay and Paypal.
We can send you an offer or proforma. Please contact us or send an email info@RcRobotics.com.
Yes, safe and secure! We use global payment systems and comply with international banking regulation laws. And of course, payment is received with Visa & Mastercard assurance.
If you have any problems with payment, please contact us. We are waiting for you!
We currently do not accept payments with crypto. We accept credit card.
We currently do not accept payments in instalments. We accept credit card.
Order
You can buy our products on RcRobotics.com. You can also buy from our distributors. We will be listed on Digikey, Mouser and Amazon soon.
No! Start buying now without an account. Just remember to add an email so we can send you the shipping tracking number.
You can change or cancel your order at any time prior to your order is being processed. Please be aware that orders are usually processed on the same day they are received. You can send an email info@RcRobotics.com with your address and order reference number.
More than 350 professional products now!
Shipping
Yes, we can ship anywhere in the world. Even free shipping via DHL on all orders over $99. However, it should be noted that some regions and countries are blocked from international shipping.
We offer free shipping via DHL on all orders over $99.
We ship worldwide via DHL, the best shipping company in the world. We will also ship via UPS, Fedex and TNT in the future.
We package our products in Military standards and send them to you.
After our fabrication process, all our products are stored in Military-Grade special packages. Moisture resistant, %5 humidity controlled, waterproof, electrostatic discharge protected, and more…
In addition, we send it in three-layer protected special shipping boxes to avoid damage during shipping stage.
So, you are purchasing a new, high quality and durable product.
Our products are designed in United Kingdom and Turkey. Products are usually manufactured & shipped from Turkey, our production factory. Turkey is not a full member of the European Union but has a free trade agreement with the European Union. Turkey has advanced in the Aerospace & Defense industry in the last 10 years and sells many products to the world e.g UAVs. The reason why we produce in Turkey is its geographical location, technological advantages and cheap labor costs. If we were manufacturing in the United Kingdom, we would have to sell our products at double or triple the price with the same quality.
Turkey Has Built The World’s Largest Army Of Armed Drones
2023 Marked a Massive Success As Turkish Defence Exports Reach Record $5.5B
Products in our stock will be shipped within 1-5 business days but usually processed on the same day they are received. We are a factory in the aerospace and defense industry. Therefore, it is not a problem if the products are out of stock. We can produce immediately. When we produce, we will send to you within 1-4 weeks. You have to wait a bit as the product passes through all our quality processes. Our first rule is to produce the best quality. After the product is on the way, it depends on the shipping company and your country’s customs procedures. We will send you a tracking number. Please take care of customs clearance. If you do not pay the required brokerage fees, VAT, tariff, duty, taxes, handling fees, customs clearance charges etc., we cannot provide any refunds. Thats why please take care of customs clearance.
We are a factory in the aerospace and defense industry. Therefore, it is not a problem if the products are out of stock. We can produce immediately. We will send the products with long delivery time to you within 1-4 weeks. You have to wait a bit as the product passes through all our quality processes. Our first rule is to produce the best quality.
In some countries, it is very easy to pass through customs and get the product to you. However, some countries may require additional documents and taxes. Thats why all international orders, you are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods! There is no way for RcRobotics to predict your country’s customs/fee habits, so be prepared to pay full VAT on the fully declared value of your order as well as any customs fees your country’s DHL or postal system may charge you! There are some services that can estimate the duty/taxes, while they’re not 100% accurate they can be helpful (Duty/Tax Calculator).
Our shipping system is completely automated, and we cannot falsify customs forms. The customs forms will accurately describe the contents and cost of your order. We cannot mark orders as “gift”, “sample”, “educational” or lower the values.If you do not pay the required brokerage fees, VAT, tariff, duty, taxes, handling fees, customs clearance charges etc. we cannot provide any refunds.
We will send a shipping tracking number to your email address. You can also check it on your RcRobotics.com My Account page. Don’t worry if you don’t receive the tracking code, send us a message. We are waiting for you!
If you received the product without any problems, our Return & Refund Policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
Additionally, our products have 5 Years Limited Warranty.
Please contact us before returning any package and read our Return & Refund Policy.
Production & Commitments
Our products are designed in United Kingdom and Turkey. The products are usually manufactured & shipped in Turkey, our production factory. Turkey is not a full member of the European Union but has a free trade agreement with the European Union. Turkey has advanced in the Aerospace & Defense industry in the last 10 years and sells many products to the world e.g UAVs. The reason why we produce in Turkey is its geographical location, technological advantages and cheap labor costs. If we were manufacturing in the United Kingdom, we would have to sell our products at double or triple the price with the same quality.
Turkey Has Built The World’s Largest Army Of Armed Drones
2023 Marked a Massive Success As Turkish Defence Exports Reach Record $5.5B
The 5 Years Limited Warranty is for electronics and component warranty for products used under normal conditions. Customer-related issues such as falling, burning, damage to connectors, application of high voltage, soldering, accident, abuse, misuse, or destruction are not covered by the warranty. We trust our listed products. If no damage, you will be able to use them safely for many years in best condition like the first day.
Products that are not manufactured by RcRobotics may, or may not, be covered by original manufacturer’s warranty and passed through to you. Please contact support to confirm warranty period prior to purchase.
Lifetime guarantee, no obsolete or supply problem! We have 8 Years Longevity Commitment for all our product. We are a factory in the aerospace and defense industry. We have been designing and manufacturing defense industry products for many years. Therefore we know very well what an obsolete or supply problem is! So don’t worry. Our products will be available for purchase for at least 8 years. We will publish the list with dates soon. The nearest date is 2032!
Approved Professional Design means designed by our senior engineer staff in aerospace and defense industry. In other words, the products are not designed with normal engineering and are not manufactured in standard design and production processes. Therefore, our products are very durable. They cannot be compared to rival products or companies.
We design and produce with Military standards!
After our fabrication process, all our products are stored in Military-Grade special packages. Moisture resistant, %5 humidity controlled, waterproof, electrostatic discharge protected, and more…
In addition, we send it in three-layer protected special shipping boxes to avoid damage during shipping stage.
So, you are purchasing a new, high quality and durable product.
We offer the best price guarantee for the same quality products. Our efficient factory is the key to our success. It is not possible to buy a product of this quality cheaper.
Found a cheaper product with the same quality? Please contact us!
Other Questions
We are a factory in the aerospace and defense industry. We can change the any design for you and produce it in the best quality & best price.
Contact us for any questions, information and MMQ.
More than 350 professional products now!
Yes! We are a factory in the aerospace and defense industry. We have electronics design and mechanical design capability. We also develop embedded software. We are ready to serve you with our multinational engineer staff. Feel free to get in touch.
Yes! We are a factory in the aerospace and defense industry. We are experts in electronics and mechanical manufacturing. We have over 20+ machines e.g pick and place machines, reflow soldering ovens, Laser and CNC machines. Feel free to get in touch.
